Contact Us
We Would Love to Hear From You
Whether you have a question about our services and features, want to suggest a restaurant you have discovered, need to report an issue with a listed establishment, or want to discuss a potential partnership opportunity, our dedicated team is here to help you. We understand the importance of reliable communication for our community, which is why we prioritize responding to every message. We typically respond to all inquiries within 24 to 48 hours during business days. Your questions and feedback are valuable to us and help us improve our platform continuously.
General Inquiries and Support
For general questions about Gluten Libre services, membership options, account management, or technical support with our website and application, please email us at contact@glutenlibre.co. Our friendly support team is available Monday to Friday, 9am to 6pm Paris time. We are committed to providing helpful and timely assistance to all members of our community, whether you are a new user exploring our platform or a long-time member. No question is too small or too detailed - we are here to help you navigate gluten-free living with confidence.
Restaurant Partnership Opportunities
Are you a restaurant owner or manager interested in being listed on Gluten Libre and reaching our community of over 10,000 gluten-free diners? We would love to learn about your gluten-free menu offerings and discuss how we can work together. Contact our partnerships team at partenariats@glutenlibre.co to discuss verification procedures, listing options, badge certification, and promotional opportunities. We work with establishments of all sizes, from small local restaurants to national chains committed to serving the celiac community safely.
Media, Press, and Collaboration
For press inquiries, interview requests with our founder Chloé Legrand, or collaboration opportunities with brands and organizations, please reach out to our media team at presse@glutenlibre.co. We are happy to provide expert commentary on celiac disease, gluten-free living trends, and restaurant safety practices. We regularly collaborate with health publications, lifestyle magazines, food blogs, and celiac disease advocacy organizations. For professional resources, we recommend Coeliac UK, one of Europe's leading celiac organizations.
Feedback and Community Suggestions
Your feedback is incredibly valuable and directly shapes the future development of Gluten Libre. If you have had a positive or negative experience with a listed restaurant, discovered a bug on our platform, or have innovative suggestions for new features that would improve your gluten-free journey, please share them with us. Our community's input drives everything we do, from the restaurants we verify to the features we develop. Every suggestion is carefully reviewed by our team and considered for implementation.